Emergency Repairs

Tenant - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

  • A burst hot water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
  • A failure or breakdown of gas, electricity or water supply
  • Any fault or damage that makes the rented property unsafe or unsecure
  • An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
  • A serious fault in a lift or staircase in the rented premises.


For emergency contact during Christmas and New Year.

  •  Please contact Tracey Kyburz: 0426 832 882 
  •  Please text message: 1. Address of property  2. description of the repair requried 3. take photos or video 
  •  This would help us get.  


Emergency Contacts  

The following contacts can be contacted after hours ONLY if the maintenance is in one of the above categories.

  • Contact Us: 0404 011 163 
  • Please text message: 1. Address of property 2. emergency repair required